We need to visit my mother, who is in rehab with a broken arm for the next 20 days. My sister-in-law tried to choose the facility she is in very carefully but what they said and what they actually do are two different things.
I think litigation is already in order for the rehab center she's in. The main reason they chose the facility is because they were informed that the center would absolutely take her to all of her dialysis treatments and nearby doctor appointments. As soon as contracts were signed - the next day when she was in there - they informed the family that they will no longer offer those services. Sounds like the typical scam on the elderly patients, where they assume people will die before they can complain or take the company to task for a broken contract.
Now, my uncle, who is just a few years younger than my mother, is the only one who can take her to dialysis treatments. She is hoping her doctors can make visits to the rehab center. My cousin tells me the place is unsanitary and ugly. They were supposed to have complete laundry services for all patients but my sister-in-law has to do all of my mother's laundry now. On top of all that, when I spoke with my mother last night, she tearfully told me that she has not had a bath or shower all week. - not even a bed bath.
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