Troubles continue

This week, my husband, who is more interested in engaging with conflicts than I am, sent the realtor who is the property manager at my condo a nastygram.
Here is his empty response:

Please let me know if you were able to access the owner portal and see the reports. 

 In case you were not able to access the portal, I've attached a year-to-date report showing all inflows and outflows and balances after each transaction. 

You will recall our phone call when I explained that you were holding the former tenant('s) security deposit of $1,700 which you sent to me electronically on Aug 18, 2023 so that I could send it back to him. My accounting department inadvertently sent these funds back to you $1,650 on August 24 and I explained that we would take the funds back so we could refund the former tenant's security deposit, which we did. Unfortunately, the accounting department sent the funds back to your account again on Sept 18 for $2,051 so we took the same funds back so we could pay your former tenant his security deposit refund. All of those transactions are on the attached report. When we spoke, I apologized for this happening twice and if I could explain - we manage 225 properties and yours was the only one where the owner held the security deposit so our accounting team was unfamiliar with a process to refund a tenant security deposit when we were not holding the funds. 

This will not happen again as the new tenant security deposit we are holding. I sent $2,486.00 to your account on Nov 22nd and the next payment you should expect will be around December 9-11th for $1,350 rent less $135 management fee or $1,215. You can expect this same amount around the same time each month. 

 Please let me know if you have any other questions about the statement.

xxxxx

After reading the idiot email he sent, I responded with this today. I haven't heard any response yet.

xxxxx, 

 Your Portal documents do not agree with my banking statements. Also, the Portal documents appear to be changing. I’m looking at my bank statements. 

When you first started managing my condo on June 01, 2023
Your monthly management fee should be $135.00.
You retain a constant $400.00 in Required Reserves.
We refunded the previous tenant $1700 from my checking account on August 21, 2023.
Repairs on the condo were $295.00.
(my tenant)pays $1,350.00 rent each month.
(my tenant)also paid a $540 move-in fee that included a pet deposit.
By now, I should have been getting $1,215.00 each month. Simple as that.

 
HERE’S WHAT MY BANK SHOWS:
06- 15-23 xxxxx Real Estate + $860.00
07- 15-23 xxxxx Real Estate + $1260.00
08- 21-23 xxxxx Real Estate - $1700.00

08- 25-23 xxxxx Real Estate + $1565.00
08- 29-23 xxxxx Real Estate - $1565.00
09- 13-23 xxxxx Real Estate + $2051.00
09- 18-23 xxxxx Real Estate - $2051.00
The $2,486.00, sent on October 23, was immediately removed by you from my account, just like every other payment you’ve put in.